Refund policy

At WishMeStore.in, customer satisfaction is important to us. Please read our return and refund policy carefully before making a purchase.

Return Window

We offer a 48 hours return policy, which means you have 48 hours from the time of delivery to request a return (only for eligible collections).

To be eligible for a return:

  • The item must be unused, unworn, and in original condition
  • Tags must be intact
  • Product must be returned in original packaging
  • Proof of purchase (Order ID / Receipt) is required.
  • The unboxing video and pictures are required.

To initiate a return request, email us at: 📩 wishme.estore@gmail.com

Items sent without prior return approval will not be accepted.


✅ Eligible Return Collections

Returns are accepted (within 48 hours) for the following collections only if the product does not fall under the non-returnable categories mentioned above:

  • Apparels
  • Watches & Clocks
  • Purses, Pouches, Bags
  • Water Bottles, Kettles, Jugs
  • Electronics & Smart Gadgets
  • Storage and Organisers
  • Mugs, Tumblers, Bowls
  • Home Improvement
  • Kitchen Appliances
  • Home Décor
  • Auto Essentials
  • Garden Accessories
  • Party Perfect Collection
  • Kids Comfort and Utility

All return requests will be subject to product inspection and approval.


❌ Non-Returnable Collections

The following collections are strictly non-returnable and non-refundable under any circumstances, unless the item is received damaged or incorrect:

  • Under 99 Deals
  • Perfumes and Sprays
  • Keychains & Locks
  • Devotion and Vaastu Items
  • Mobile & Laptop Accessories (value below ₹299)
  • Decorative Lights
  • Garden & Lawn Lights
  • Fitness and Wellness Products
  • Umdrellas & Rainwears
  • Luggage & Travel
  • Combo Offers (Buy More Save More)
  • Office & School Supplies
  • Toys and Games
  • Security & Safety
  • Kitchen Tools
  • Hardware & DIY Essentials
  • Learning & Activities
  • Bathroom Essetials (Toileteries)
  • Any Digital Product (Ebooks)
  • Print on Demand (Customised Product)
  • All Glass made Items
  • Lights and Candles in any form
  • Any Seasonal or Festival Specific Products
  • Summer/ Winter/ Spring/ Rainy Collections

No return, refund, or exchange requests will be entertained for the above categories.

 

Damaged / Defective / Wrong Item

Please inspect your order immediately upon delivery.

If you receive:

  • A damaged product
  • A defective item
  • A wrong product

Kindly contact us within 48 hours of delivery at 📩 wishme.estore@gmail.com
with clear images and order details.

After verification, we will arrange a replacement or refund (if applicable).

When the return is approved the Returnm, the Return Courier responsibility will be taken by the buyer only


Discounted / Sale Products

Products purchased under:

  • Any special discount
  • Clearance sale
  • Promotional offer
  • Combo offer

are not eligible for return or refund, unless damaged or incorrect.

Gift cards are also non-refundable.


Exchanges

We do not offer direct exchanges in certain products. It will be informed to you at the time of your return or replacement requests.

If your return is approved:

  1. Return the eligible item.
  2. Once approved, place a new order separately, when your replacement is not approved.


Refund Process

Once we receive and inspect the returned item:

  • You will be notified about approval status.
  • If approved, refund will be processed to your original payment method within 10 business days.
  • Banks or payment gateways may take additional time to reflect the refund.

If more than 15 business days have passed after approval, please contact us at:
📩 wishme.estore@gmail.com


Important Note:

WishMeStore reserves the right to refuse returns if:

  • The product shows signs of use
  • Tags are removed
  • Packaging is damaged
  • No unpacking video provided
  • The request is raised after 48 hours of delivery
  • No unboxing video and pictures provided.
  • The product falls under the Non-Returnable Collections.